based on 332 customer reviews
Fred - Seaford, DE
Every aspect from contract to implementation was excellent. Special thanks to Brian Spicer for his commitment to customer satisfaction. Kelly made the ordering process effortless. Eric followed up with implementation and answering our concerns. Warren our roofing supervisor stayed on top of the job, keeping us informed. We are so pleased with the quality of our new roof. Thank you to Spicer Bros. for their excellent service. Fred & Bonita Taylor
Thomas - Willards, MD
Spicer Bros. are the BEST!!!'
everything as expected
Jim - Ocean View, DE
Bob - Millsboro, DE
Mark - Fruitland, MD
Great job excellent crew craftsmanship super. Would recommend to friends. Warren and Kelly were great thanks again
Honest, Attentive, On Time
Nathan - Ocean Pines, MD
The job was planned in advance. The crew showed up early. The job was done in a single day and much quicker than I imagined. The roof looks amazing. The leaks are fixed. When minor accidental damage was done to my driveway by the crew the damage was promised to be fixed. GREAT customer service, especially when it came to the accidental damage. I will recommend Spicer Brothers and will use them again because of how they handled that issue and because of the great work they did with the roof.
Roof done in a day (and some)
Melissa - Eden, MD
Jean - Secretary, MD
Very nice people to work with, very professional. They did an excellent job.
Jack N. Willey - Georgetown, DE
First Class Service Phenomenonly fast install. Friendly smiling crew great products enhances property value and curb appeal.
John - Harrington, DE
Everyone was helpful, informative and professional. The roof looks great and they cleaned up all their mess.
Job well done
Edward - Denton, MD
Would highly recommend
Vicki - Princess Anne, MD
We just had a new roof put on our house. From the beginning to the end the experience was GREAT! The crew that installed the roof was very professional. Thanks for a job well done!
Great service! We are very pleased with the workmanship!
Clay - Princess Anne, MD
We trusted our roof with the best organization! We are grateful for the excellent workmanship, professional staff, and overall process. We highly recommend Spicer Brothers!
Mike - Snow Hill, MD
We have been around a long time, owned several houses & dealt with a lot of contractors. We were blown away with the outstanding service we received from Spicer. The crew really knew their job & were very respectful towards us & our property. You would never know they were here - there wasn't even one nail after they cleaned up. And we cannot forget Patrick, the supervisor, he was absolutely awesome & patient with our many questions, & a really nice guy.
Work completed appears to be well done. However Skylight was moved on day roof was done and left small gap for 3 days when they returned to install
Debbie - Greenwood, DE
great service, very professional but personal
Amanda - Ridgely, MD
Luther Towers of Milton - Milton, DE
Each aspect worked with our apartment schedule, tenants and detail to the ongoing issues we had. Very Professional. Thank you to ALL!
Great Service, Accommodating, Courteous
Roland - Princess Anne, MD
I would highly recommend your company to anyone in need of a new roof. Our job supervisor, Dusty, was extremely pleasant to work with. He is very knowledgeable and could not have been nicer to us.
Claudia - Delmar, MD
Spicer Bros. did the job in a timely and did a really great job on installing our new roof.
Mary - Ocean City, MD
Patrick was very helpful with every concern or question that we had. Great crew! Also, wonderful help from the person at the office with the planning and scheduling. Really good experience. Thank you!
Charles - Pocomoke City, MD
John - Berlin, MD
Stephen - Millsboro, DE
Very well satisfied with the service
Kevin - Seaford, DE
The crew showed early and were ready to get to work. They took care to protect my plants, deck and steps. The crew demonstrated a great work ethic and professionalism the whole time they were here. As things progressed, I was given timely updates. After completion, they cleaned up all of the old materials and carted it away.
Job well done!
Terry - Atlantic, VA
Professional from beginning to end. Spicer Bros. provided superior materials and warranty at a very competitive price. Jordan and crew did an excellent job, completing ahead of schedule. I will not hesitate to recommend them.
great job , very good clean up , jordan stayed on job the whole time
Keith - Laurel, DE
742 S. Park Dr. satisfaction feedback survey
Bill - Salisbury, MD
On the whole, we were extremely satisfied with the entire process; the visit by Mr. Spicer, the estimate & subsequent explanation of materials, etc., the showroom experience, the staggered billing and the one-day installation.
While fully aware that once the old roof is peeled away, exposing the substructure that could (and did) reveal the need for repairs, I am concerned about being assessed $320 for five sheets of plywood.
That breaks down to $64 a sheet, which according to my survey of pricing of 4X8 plywood at a Big Box store is a 103% mark-up. (I averaged all the various prices I could find and tossed out the most and least expensive, which left me with 8 different prices.
I used to work at a local garage as a teenager and would cringe when I was dispatched to retrieve parts from a jobber and then watched my employer automatically double the price of the part acquired off-site.
It seems a bit exorbitant to pay double for a piece of plywood, especially when we paid cash for the roof and did not ask for help with financing.
If I am mistaken here, please point it out to me. The yellow billing sheet I was handed at the end of the day simply says 5 sheets of plywood = $320. Nothing about "labor," so I concluded I was charged double for wood.
You would have gotten a 5-star rating in all categories if it had not been for this issue involving the plywood.
Andrew - Harbeson, DE
Very professional. Was always informed of when work would start and complete.
very professional company & customer satisfaction is very important to them
Michael - Pocomoke City, MD
my wife and I just want to say that our experience with Spicer Brothers was great ! We were very satisfied. From the time we called to discuss the roof installment, to talking to mike the estimator, to Kelly who went over the contract, to Tony that let us know what to expect when the crew gets here and when they would install the roof , to Warren & his crew that removed and installed our roof ....were all very professional, understanding and kind. Needless to say we were very pleased!
Excellent experience from start to completion of the roof!
Rick - Salisbury, MD
Very professional staff. Everything was explained in full detail. We loved that the roof project was done in the same day! And I have to say, the roof looks awesome and we were amazed at how through the workers were at clean up!!! The Project Manager, Wayne, kept us fully informed throughout the day. Wonderful experience, we highly recommend Spicer Brothers!!!!
Professional and courteous. Great job installing my roof.
Theresa - Milton, DE
Over All Experience
Deborah - Harrington, DE
This has been a whirlwind process, however Spicer Bros. Construction Inc. has made it less stressful. Their professionalism towards the entire process has been very welcome. This started with the office and extended through the supervisor on location (Warren) and team that performed the work. My entire roof was completed in one day, no small feat (6300 sf). I would and will definitely recommend them to any and all that may be in need and certainly share the excellent service that was received.
Alvin - Lewes, DE
Eric and the crew started at 7 am and worked straight thru lunch and did a great job
Pete - Pittsville, MD
Warren kept me very well informed on the work being done in a timely fashion. My house is older (constructed in 1920) and needed some extra attention to detail. His crew was very well capable of handling the work needed to be done.
Awesome from start to finish
Blanche - Parsonsburg, MD
Awesome company and employees
Totally Satisfied !
Mike - Ocean View, DE
George and his crew were top notch professionals . My neighbors and I could not believe it was done in one day ! Everyone at Spicer , including the office staff were great.
Friendly Professional Service
Meg - Salisbury, MD
We had a great experience with Spicer Brothers, everything was professional and expertly done. We were on a time schedule and they made sure to honor that. They explained every step along the way. Our new roof is beautiful and they have renewed my faith in Customer Service. I would recommend them to anyone, any day!
William - Salisbury, MD
I would recommend your company to anyone. Great job, on time and hard working employees. The job was completed in 4 hrs. I grade your company A+ Thank you!!
James - Felton, DE
the crew worked constantly from the time they arrived until finish. warren is very pleasant and friendly
New roof !!!
R. Kamms - Ocean City, MD
Love the new roof Spicer Brothers installed for us. They were able to get the job done in a day ! Thank you.
very cooperative ,helpful in every way ,job done very well
Bud - Fruitland, MD
having put the first roof on myself I could not believe how fast and efficiently the job was done . Would recommend them to any one .
Very Satisified Customer!
Cvieta - Salisbury, MD
Steve and Kenny were very professional, hard working team. The end result was better than I anticipated. They left the work area clean from start to finish.
just what i was looking for. great job!!!!!!!!!!!!!!
James - Chincoteague Island, VA
a great job between the foreman and the work force. the coordination between the two parties put the project into a accelerated mode. the job was completed on time
Todd - Pittsville, MD
Excellent kind knowledgeable crew! Great job!
Greg - Bishopville, MD
The crew was professional and did a great job. I was impressed by how fast the completed the roof. Did super job on the clean up!
Good firm, good job, very good foreman
Henry - Salisbury, MD
Overall did a very fine job. Pricing was competitive. First class roofing system. Punctual, finished in time as promised and did an above average cleanup. Only downside was that some debris was left in gutters and gutter guards were not reinstalled properly
Very pleased with a job well done. Everyone was very professional and new their job. It was a pleasure seeing everyone working as a team. The care the
Blaine - Whaleyville, MD
Great job, professional service
Bill - Selbyville, DE
Spicer brothers did a great job from preparing the estimate to answering all of our questions to having the job done on time and in a professional manner. The crew members were knowledable, professional, and worked very hard to get the job done in a timely manner. Will definitely use them next year when it's time for a new deck. Great company and hard working employees.
The Total Roof Transformation!!
Terry - Painter, VA
The Site Supervisor and Crew were punctual arriving to the job site. The Site Supervisor has a very caring spirit. The crew works efficiently, but sufficiently to keep your home leak free. They make sure all the debris is removed from lawn, as well as magnet sweep for nails.
Efficient, knowledgeable, tidy
Becky - Rehoboth Beach, DE
Everyone in the office and everyone on the work team made the roofing experience painless for us. Jordan's team was very efficient, knowledgeable, and tidy. They made every minute count, it was obvious that they knew exactly what they were doing, and they did a great job cleaning up.